Casino Lab Casino Review

Updated: April 10, 2024

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100% match casino bonus up to NZ$1500 + 300 bonus spins on Reactoonz

Casino Lab Welcome

Casino Lab welcome bonus package

In our opinion, Casino Lab is great online casino website to play for real money that captivates new Kiwi players every day. The casino brand is operated by Genesis Global Ltd iGaming Group. It started out in 2014 in Israel, then moved to Malta. Previously known mostly by its Genesis Casino, the company currently owns and manages 16 casino brands that are licensed by Malta Gaming Authority - all are based on Genesis Global own iGaming platform. Some Casino Lab's sister sites are targeting only Swedish and Finnish markets and therefore licensed with local jurisdictions while others can boast UK Gambling Commission License.

Genesis Global launched Casino Lab NZ website in 2020 to become its 14th casino brands by the company. The site is very recognizable thanks to its amusing cartoonish design of some whimsical, yet friendly theme.

The online casino website taunts by a decent number of games, especially pokies, powered by lots of renown gaming providers. Let's see Casino Lab review and analyze if it's HOT or actually NOT.

casinoslots pros and cons Casino Lab Pros:

  • A wide selection of pokies and other online casino titles - over 1000
  • Mobile casino is fully compatible with portable devices
  • PayPal payments accepted
  • VIP program
  • Live casino

Casino Lab's still missing out:

  • Not too fast withdrawals
  • Lenghty verification
  • Withdrawal fees may occur
  • Live chat is not always instant

Safe Gambling at Casino Lab Online Casino

Safe Gambling

Casino Lab Gambling Rating Scores by Components:

  • License power: 100/100
  • Complaints and Dispute Resolution Procedure: 100/100.
  • Responsible gaming policy: 100/100.

Casino Lab License

Genesis Global Limited is licensed by MGA and incorporated under the laws of Malta (C65325) at registered address 28, GB Buildings, Level 3, Watar Street, Ta’ Xbiex, XBX 1301, Malta. Casino Lab is also licensed and regulated by British Gambling Commission with account 45235.

Casino Lab Online Casino Complaints and Dispute Resolution

Complaints and Dispute Resolution Procedure:

  • Pre-dispute complaints body: customer support (via phone, email support or live chat - the response shall be provided within 2 days)
  • Complaints final resolution timeline: 10 days.
  • Dispute process procedure: is explained in the Casino Lab’s T&C.

Casino Lab Online Casino ADR for New Zealand

Approved Alternative Dispute Resolution (ADR) Body: if the customer support team is unable to help you with the final resolution, New Zealand players can forward their complaints to Malta Gaming Authority for a third-party opinion.

Casino Lab Responsible Gaming

Responsible Gaming terms and rules: there is a dedicated webpage which covers the following responsible gaming features:

  • Self-imposed Player Limits (players are able to set daily, weekly or monthly limits)
  • Closing account
  • Self-exclusion of a player (request to Cool-off).

Reviewer notes: Casino Lab is managed by Genesis Global Limited  and is licensed and regulated by the Malta Gaming Authority with licence number MGA/B2C/314/2015 issued on the 5th August 2016. Complaints resolution procedure is well laid down in detail in Terms and Conditions and involves 2 steps. The Alternative Dispute Resolution body is not available for New Zealand. Responsible Gaming policy is detailed and lists the available features and additional means of self-control.

Conclusion: Casino Lab trustworthiness is classified as Outstanding by our classification, 100 out of 100.

Welcome Bonus at Casino Lab in New Zealand

Welcome Bonus

Welcome Bonus Score: Good, 75/100.

Sign-up Casino Lab Bonus: 100% match deposit bonus up to NZ$300 + 300 free spins (Reactoonz by Play'n GO, RTP 96,51%)

Welcome Bonus Points by Components:

  1. Estimated bonus value to player: 80/100.
  2. Deposit bonus wagering: 60/100.
  3. Free Spins: 80/100.
  4. Bonus Terms: 80/100.

Estimated Value of Casino Lab First Deposit bonus

  • Match-up (Deposit bonus value): 100%
  • Free Spins available: yes, 300 free spins.
  • Bonus credited automatically: yes

Casino Lab offers a quite regular match deposit bonus of 100% with maximum you can count on is $300 on you first deposit NZ$10 or more. This makes Casino Lab enter a ranking of the Best minimum deposit casino sites in New Zealand as well as the list of the Best $10 Deposit Casino NZ rankings.

This is only a first step in a 4- staged welcome casino packages, for new players only, obviously. New players may opt-in for 2nd deposit bonus of 50% match up to $400 (use bonus code WCL2), 3rd (use bonus code WCL3) and 4th - 25% match deposit bonus up to $400 (use bonus code WCL4, respectively). This will add to newcomers casino accounts up to NZ 1500 dollars after they make a deposit of $10 each time.

Classification of this casino bonus value to player: Good, 80/100

Casino Lab Casino Welcome Bonus Wagering Requirements

  • Wagering requirements: 40 times
  • Wagering base: bonus amount, deposit amount and spins, i.e. 40x (D+B) - pretty high.

Casino Lab wagering requirements states that you have to wager the bonus sum 40 times. And it is given 14 days to meet wagering requirements.

Classification of Casino Lab casino bonus wagering: Mediocre, 60/100

Casino Lab Free Spins

  • Online Slots offered for Free Spins: Reactoonz (30 free spins are instantly credited after the qualifying deposit).
  • Max bet size per spin: NZ$0.5
  • Cash-out limit: NZ$100.

Casino Lab gives away incredible 300 free spins on Reactoons pokie game by Play'n GO, that are loaded to the bonus account in packs of 30 free spins each for 10 days after the qualifying minimum deposit of $10+. These free spins will remain valid for 72 hours only and the maximum you can withdraw from them is $100 - only after fulfilment of wagering requirement, of course.

Classification of Casino Lab Free Spins: Good, 80/100

Casino Lab Welcome Bonus Terms Review

  • Minimum deposit eligible to claim a welcome bonus: NZ$10
  • Max bet (stake) when wagering: NZ$5 per spin and NZ$0.50 per bet line in pokies and video pokies and $30 per bet it other games casino has.
  • Time to wager bonus: 14 days.
  • Mathematical expectation of return under x40 (D+B) wagering terms: negative
  • Players that deposit via Neteller or Skrill are not eligible for the first four Welcome Bonuses
  • Not all casino games contribute towards wagering in the same manner:
  • All Video Pokies and other games - 100% - with some exceptions
  • All games in Classic Slots category - 75%
  • All Table games - 10%
  • All Blackjack games - 5%
  • The following games are not allowed to play with active bonus:
  • All Jackpot games, live games and Video Poker games.
  • Pokies: Beautiful bones, Castle Builder, Castle Builder II, Cool Buck, Dragons Myth, Forsaken Kingdom, Peek-a-Boo, Scrooge, Stardust, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Blood suckers, Dead or Alive, Devil's Delight™, Eggomatic, Jack Hammer 2, Kings of Chicago, Mega Joker, Robin Hood: Shifting Riches, The Wish Master, Tomb Raider, Zombies, Eye of The Kraken, Tower Quest, Pearls of India, Tomb Raider 2, Big Bang, Jackpot 6000, Super nudge 6000, Vampire: The Masquerade - Las Vegas, Dead or Alive 2™, Zombie Hoard, Secrets of Christmas, Immortal Romance, Joker Pro, Wild Swarm, Wilderland, Age of Conquest, Arcade Bomb, Dynamite Riches, Kingmaker, Le Kaffee Bar, Lil Devil, Pyro Pixie, Well of Wishes, White Rabbit, Wild Swarm, Jammin Jars, Guns N' Roses, Bronco Spirit, Jungle Spirit: Call of the Wild, Razor Shark, Mystery Joker 6000, Jimi Hendrix Online Slot, Secrets of Atlantis, Bikini Party, Steam Tower.
  • The bets in the following group contribute 20% towards the playthrough requirements: Big Bad Wolf, Supernova, Hot Ink.
  • Bets on the following titles contribute 50% towards the playthrough requirements:Fruit Blast.

Classification of Casino Lab casino bonus terms: Good, 80/100

Other Casino Promotions Available at Casino Lab

Casino Lab promotions

Casino Lab promotions

All depositors are able to partake in A concoction that bops: NZ$4,000,000 in prizes - Drops & Wins with Pragmatic Play with a total prize pool amount counting NZ$125,000 - you can get your hands on multiple prize drops every day. In order to participate New Zealand players must opt in on chosen gaming titles (Wolf Gold™, Mustang Gold™, Sweet Bonanza™, John Hunter the tomb of the Scarab Queen™, Great Rhino Megaways™, John Hunter and the Book of Tut™, The Dog House™, The Dog House Megaways™, Wild West Gold™) and enter weekly Tournaments or Price Drops daily. The promotion delivers 40 x 7-day Tournaments and 280 prize drops daily that run every week from Thursday to Wednesday.

First depositors can choose a special online casinos Live Dealer bonus that will welcome with 100% match up to $100 Bonus. Live casino bonuses quite rare we must confess, so don't miss the deal.

The Live Dealer Welcome Bonus can be used only on Live dealer games (Live Roulette, Live Blackjack, Dream Catcher, Teen Patti and Andar Bahar). Other Live dealer games - Baccarat, Poker, Top Carde and others are excluded.

What is more, Casino Lab offers The Lab’s monthly Bonus up to NZ$100 - all you are supposed to do is to make a deposit of 10 bucks or more and get the Bonus at the cashier. You will be able to claim the deal any time throughout this month.

When you enter VIP Program at Casino Lab NZ Play more and get rewards - casino bonuses and other perks, special deals and events are calling your name!

Casino Lab VIP

Casino Lab VIP program

Games Available at Casino Lab

Casino Games
Very good

Casino Games Score: Very good, 87/100

Casino Games Scores by Components:

  1. Software suppliers: 80/100
  2. Composition of the lobby: 67/100
  3. Demo Play Mode: 50/100
  4. Other casino games: 100/100

Casino Lab Game Providers

Number of Slot Software Providers is 14. These are world-famous Quickspin, Microgaming, Pragmatic Play, Play’n GO, Red Tiger, iSoftBet, Yggdrasil, Skywind, Evolution Gaming, Gamomat, Big Time Gaming and Push Gaming.

Composition of Lobby at Casino Lab

Casino Lab lobby

Casino Lab lobby

  • Slots filter by provider: yes
  • Slots filter by popularity: yes
  • Slots filter by alphabet: no

Demo Play Mode at CasinoLab Site

  • Slots Play Free Mode: yes
  • Demo play - basic game features and data available: no
  • Casino lab will give you every chance to try the game before you decide to play for real money. All features and paytable are available, we wish real RTP rate was also seen as the game progresses.

Other Games by Casino Lab

  • Table Games available: yes
  • Jackpot Slots available: no

Live Casino at CasinoLab

Casino Lab offers a separate Live Casino Lobby for those who choose close to real casino experience. The live dealer game selection is well structured and easy to navigate. You can switch between tabs of Live Roulette, Live BlackJack, Live Baccaray and Other Games where you can access Live Craps, Monopoly Live, Dream Catcher, Lightning Dice and many more. Games are mostly powered by a pro among live casino game providers - Evolution Gaming Company.

Casino Lab lobby Libve

Casino Lab Live Dealer Lobby

Casino Lab Mobile Casino

The Casino doesn't offer a download version for mobile devices, but this is not a big deal really. All gaming titles are optimised for the gameplay on the go. You will only need a quality 4G mobile internet or WiFi connection to get going. The mobile casino might offer a few less games if you compare to the laptop experience, but you won't probably notice that.

Casino Lab Payment Methods in New Zealand

Deposit and Withdrawals
Very Good

Casino Deposit and Withdrawal Score: Very Good, 87/100

Withdrawal Methods Time at Casino Lab

  • Withdrawal time (Bank Transfer): 4-5 banking days
  • Withdrawals time (Visa and MasterCard): 1-3 banking days
  • Withdrawals timeframes for e-wallets: same day

CasinoLab's Withdrawal Limit

Withdrawal limit: NZ$5,500 per week and NZ$22,000 monthly.

Withdrawal Pending Time at CasinoLab

Pending time: 48 or more hours

Casino deposits can be made via via one of the following payment method options: Visa Credit, MasterCard, Visa Electron, Maestro, Paysafe Card, Skrill, Neteller, EcoPayz, MuchBetter

Casino Withdrawals are available made via one of the following payment method options: Visa Credit, Visa Electron, MasterCard, Maestro, Skrill, Neteller, EcoPayz, Bank transfer, MuchBetter

Casino Lab Banking methods

Casino Lab banking methods

Final Thought About Casino Lab NZ

Final thoughts casinoslots Casino Lab must quite a promising online gaming brand and a good casino to play for real money It has everything covered, this is characteristic of all online casinos that belong to a Malta Genesis Global Limited company. The site is fully compatible with mobile devices and the Mobile casino works perfectly fine just like its desktop version.

The Site is secured and the game variety is good enough for every taste. Although wagering requirement and pending time is higher that we would expect, payment methods are chosen well, so you could pick one that you like. Online casinos bonus will not leave you indifferent while you are able to get up to 300 free spins and up to $300 matchup.

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Created by helena Online Casino Reviewer