Overall Rating Score of Casino Universe by Casinoslots Editors: Good, 78/100.
- Licensing & Trustworthiness: Outstanding, 100/100.
- Welcome bonus score: Good, 79/100.
- Casino games: Good, 79/100.
- Casino Banking: Good, 76/100.
Reviewer note: Casino Universe is a good online casino to play NZ customers. The strong points:
- Top-level casino by Safety
- Exceptional selection of casino games
- Easy casino deposits and fast withdrawals
- 500 bonus spins on you first deposit
The weakest sides:
- No % matched bonus offered
- Free spins are added to 4 games only (Fruit Shop, Starburst, Piggy Riches, Berry Burst)
Casino Universe Trustworthiness
Casino Universe Trustworthiness Score (Compound): Outstanding, 100/100.
Casino Universe Trustworthiness Rating Scores by Components:
- License power: 100/100.
- Complaints and Dispute Resolution Procedure: 100/100.
- ADR Body Power: 100/100.
- Responsible gaming policy: 100/100.
Casino Universe license
Casino Universe is operated by N1 Interactive Ltd, a company incorporated under the laws of Malta with registration number C 81457 and registered address at 206, Wisely House, Old Bakery Street, Valletta VLT1451, Malta. Casino Universe is licensed and regulated by the Malta Gaming Authority under the licences: MGA/B2C/394/2017 (issued on 01/08/2018).
Casino Universe complaints and dispute resolution
Complaints and Dispute Resolution Procedure:
- Pre-dispute complaints body: customer service team
- Complaints final resolution timeline: 10 days.
- Dispute process procedure: specified in the Casino’s T&C.
Casino Universe ADR
Approved Alternative Dispute Resolution (ADR) Body: ThePOGG or MGA.
Casino Universe responsible gaming
Responsible Gaming terms and rules: specified on a dedicated webpage.
The features to handle problem gambling include:
- Cool-off periods of 1 week, 1 month, 3 months or 6 months
- Self-exclusion limit for 6 months, 9 months or 1 year
- Reality check
- Methods to prevent underage gambling
- Sources to seek help if somebody is at risk
Reviewer notes: Casino Universe is licensed by MGA. Complaints resolution procedure is specified in Terms and Conditions, Alternative Dispute Resolution bodies are ThePOGG and MGA. Responsible Gaming policy is thoroughly detailed.
Conclusions: Casino Universe trustworthiness is classified as Outstanding, 100 of 100.
Casino Universe Welcome Bonus Review
Welcome bonus score (Compound): Good, 79/100
Casino Universe Welcome Bonus Scores by Components:
- Estimated bonus value to player: 80/100.
- Bonus wagering: 60/100.
- Free Spins: 94/100.
- Bonus Terms: 80/100.
Estimated value of Casino Universe first deposit bonus
- First deposit value: 500 Free Spins
- A minimum deposit to trigger the bonus: NZ$50
- Bonus credited automatically: yes.
- Estimated value of 1st deposit (including Free Spins): $11.92
Reviewer Notes: With the deposit of $50 you will get 500 Extra Spins on 4 games to choose from (Fruit Shop (RTP 96,7%), Starburst (RTP 96,1%), Piggy Riches (RTP 96,38%), Berry Burst (RTP 96,56%) by NetEnt). Players can choose any of the four NetEnt games to use bonus spins, so the total estimated value of 500 free spins in Fruit Shop slots given at minimum stake value of $0.1 per spin is $48.35. Playthrough requirements for winnings from free spins is 45 times. Classification of Casino Universe bonus value to player: Good, 80/100
Casino Universe bonus wagering requirements
- Wagering requirements: 45 times of money won with free spins.
Classification of Casino Universe bonus wagering: Mediocre, 60/100
Casino Universe Free Spins bonus
- Online Slots offered for Free Spins: Fruit Shop (RTP 96,7%), Starburst (RTP 96,1%), Piggy Riches (RTP 96,38%), Berry Burst (RTP 96,56%) by NetEnt.
- Rating of Online Slot Machines for Wagering Bonus Money: Low.
- Min bet size: $0.1 .
Classification of Casino Universe Free Spins: Very Good, 94/100
Casino Universe Bonus Terms review
- Minimum deposit: NZ$50
- Max bet (stake) when wagering: NZ$10.
- Time to wager bonus: 24 hours.
Classification of Casino Universe bonus terms: Very Good, 80/100
Casino Universe Games
Casino Universe Games Score (Compound): Good, 79/100
Casino Universe Games Scores by Components:
- Software suppliers: 100/100
- Composition of the lobby: 67/100
- Demo-play: 50/100
- Other casino games: 100/100
Casino Universe software suppliers
CASINO SOFTWARE: 1x2 Gaming, 4thePlayer, Ainsworth, Amatic, Authentic, Bally, Barcrest, Booming Games, Betsoft Gaming, EGT, ELK, Endorphina, Evolution, Fantasma, Gaming1, Hacksaw, IronDogStudio, iSoftBet, Maxwingaming, Netent, NextGen, Nolimit, Northernlights, Pgsoft, Play'n Go, Playtech, Pragmatic Play, Push Gaming, Quickspin, Red7, Red Tiger Gaming, Sapphire, Scientific, Shufflemaster, Sthlmgaming, Thunderkick, Tomhorn, Wazdan, WMS, Yggdrasil
Conclusions: Casino Universe has a vast portfolio of games by a pretty impressive number of casino games suppliers: Outstanding, 100/100.
Casino Universe composition of lobby
- Composition of lobby: lobby is organized quite well, though alphabet filter is missing which is a pity;
- Slot machine basic info is very comfortable to read.
Conclusion: Casino Universe games lobby composition score: Medium, 67/100.
- Demo play mode: available without registration, but with no basic features or data available;
Conclusion: Demo-play mode score: Medium, 50/100.
Casino Universe other games:
Number of casino games at Casino Universe: 1000+
- Online Slots
- Jackpot games
- Live Casino
- Table games
- Video Poker
Conclusion: Casino Universe games score:Outstanding, 100/100.
Casino Universe Deposit & WithdrawalCasino Banking Score: Good, 76/100.
- Min deposit: $50
- You can make a deposit by using Your debit or credit card, e-wallet, prepaid voucher or via a bank transfer.
- Casino Universe will carry out additional verification procedures for any payout exceeding one thousand Euro (€1000), and for cumulative deposits exceeding two thousand Euro (€2000)
- E-Wallets: 0-24 hours,
- Credit / Debit Cards: 1-3 days,
- Bank Transfers: can take up to 7 days
- Cheques: Not offered,
- Pending Time: up to 23 hours