Casumo Casino Review

Updated: April 10, 2024

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100% to $1200 + 20 FS on Book of Dead upon registration (no deposit)

Casumo welcome offer

Casumo casino welcome bonus

Overall Rating Score of Casumo casino by CasinoSlots Editors: Very Good, 85/100.

  • Licensing & Trustworthiness: Outstanding, 100/100.
  • Welcome bonus score: Very Good, 83/100.
  • Casino games: Medium, 66/100.
  • Casino Banking: Very Good, 92/100.

Welcome to our casino review of one and only Casumo. This website is bound to make you smile, and if you are a pokie lover - you will have a blast.

In terms of legal protection, this is an exceptional online casino to play for New Zealanders. The headquarters of the Casumo Services Limited managing company is in Malta with satellite offices in Gibraltar and Spanish Barcelona, therefore main license is granted by Malta Gaming Authority. Since 2015 the casino operator also holds a UK Gambling Commission license.

Since it's launch in 2012, the gambling site become a fully trusted casino brand that won a bunch of awards in the industry. They picked up the Rising Star award in 2013 at eGaming Review Awards the Online Casino Operator award at the International Gaming Awards in 2019. Nowadays known by security, quality customer support, Casumo casino NZ offers a diverse selection of 2000+ titles, bonuses and regular promotions to please various types of NZ players. Let's see what they have to offer exactly.

casinoslots pros and cons

Online casinos strong points:

  • Top tier casino by trustworthiness.
  • Exceptional selection of casino titles.
  • Easy casino deposits and withdrawals.
  • No deposit 20 free spins on registration.
  • $20 deposit casino bonus.

The weakest sides:

  • Book of Dead slot that’s offered for Free Spins is very volatile.
  • Casino lobby seems a little outdated, no filter by the provider.
  • No loyalty VIP program.
  • We wish customer support could be reached 24/7 - no phone support or instant live chat.

Casumo Online Casino Trustworthiness

Safe Gambling

Casumo Trustworthiness Rating Scores by Components:

  1. License power: 100/100.
  2. Complaints and Dispute Resolution Procedure: 100/100.
  3. ADR Body Power: 100/100.
  4. Responsible gaming policy: 100/100.

Casumo Online Casino License for New Zealand

Casumo Services Limited is a company registered in Malta with registration number C55663 and with registered address at 'The Unicorn Centre, Triq il-Uqija, Swieqi, SWQ 2335, Malta'. Casumo Services Limited is licensed and regulated by the Malta Gaming Authority under licence number MGA/CRP/217/2012 to offer type 1 and type 2 Gaming Services.

Casumo Casino Complaints and Dispute Resolution

Complaints and Dispute Resolution Procedure:

  • Pre-dispute complaints body: customer support department through an email
  • Complaints final resolution timeline: 10 days.
  • Dispute process procedure: specified in the Casino’s T&C (section 10).

Casumo Casino ADR

Approved Alternative Dispute Resolution (ADR) Body: eCOGRA, Malta Gaming Authority or Online Dispute Resolution (ODR) platform.

Casumo Casino Responsible Gambling

play okay casumo

Play Okay Responsible gaming

Responsible Gaming terms and rules: specified on a dedicated website (accessible from Casumo web application).

The online casino site takes care about its clients and offers multiple controlling features to reduce expenses and screen time at the gambling site, especially for those players who feel vulnerable or addicted to casino playing.

First, players can set limits - deposit limits (spending budget), loss limits, wager as well as login time limits (login time block). If this is not helpful, one can take a break or self-exclude from the site for some time or for good.

A specially designed Play Okay feature will assist to control money and time you spend gambling.

Conclusions: Casumo online casino is licensed by MGA and UKGC - the strongest of the offshore licensing regulators when it comes to players protection.

Despite numerous eGaming prizes award-winning online casino Casumo has already won, there's nothing wrong that we want to be rest assured the casino is safe and legal before we invest real money and provide some personal information.

Players in New Zealand that register with Casumo casino will have their data protected through SSL encryption technology. All deposit and withdrawal mechanisms on the website are compiant with PCI (Payment Card Industry Data Security Standard).

Complaints resolution procedure is specified in Terms and Conditions, Alternative Dispute Resolution venue is eCOGRA. Responsible Gaming policy is very detailed.

Casino Casumo Welcome Bonus Review

Welcome Bonus
Very Good

Casumo Casino Welcome Offer Scores by Components:

  1. Estimated bonus value to player: 80/100.
  2. Bonus wagering: 80/100.
  3. Free Spins: 86/100.
  4. Bonus Terms: 86/100.

Estimated Value of Casumo Casino First Deposit Bonus

  • First deposit value: 100% to NZ $1200 + bonus 20 Free Spins no deposit NZ (Book of Dead)
  • A minimum deposit to trigger the bonus: NZ$10
  • Bonus offers are credited automatically: yes, bonus opt-in required
  • Estimated value of 1st deposit (including Free Spins): $11.92

Reviewer Notes: If you deposit $20, you will get $40 to play with plus a total of 20 free spins on one of the most frequently occuring slot games for bonus spins - Book of Dead by Play'n GO. Playthrough requirements are 30 times for deposit amount, credited bonus and winnings from free spins alike. Book of Dead RTP is 96%, so the total estimated value of 20 free spins given at minimum stake value of $0.1 per spin is $1.92.  Total value of the first deposit bonus in Casumo casino to player (bonus money + value of free spins) is $21.92 ($1.92 in free spins and $20 in deposit bonus) OR 110% of a minimum deposit of $20.

Classification of Casumo casino bonus value to player: Good, 80/100

Casumo Casino Bonus Wagering Requirements

  • Wagering requirements: 30 times the deposit plus the bonus amount credited and won.
  • Max bet (stake) when wagering: NZ$5 per spin and $0.50 per bet line.
  • Time to wager bonus: 183 days.

Casumo deposit bonus wagering requirement is x30 the bonus amount. For example, to withdraw a $5 bonus, players will have to wager $150.

Classification of Casumo casino bonus wagering: Good, 80/100

Casumo Casino Free Spins Bonus

  • Online Slots offered for Free Spins: Book of Dead (Play’nGO): 96% RTP, High dispersion.
  • Rating of Online Slot Machine for Wagering Bonus Money: Low.
  • Min bet size: $0.1 / Max bet size: $5.
  • Bonus spins are valid for 30 days.

Classification of Casumo casino Free Spins: Very Good, 87/100

Casumo Casino Bonus Terms Review

  • Mathematical expectation of return (under x30 wagering terms): positive on most of the slots games.
  • Contribution to wagering on different titles may vary:
  • Slot games - 100% with exceptions below.
  • Slot games with an RTP rate of 96.8% or higher - 30%.
  • Video Poker - 10%.
  • Poker games (Live casino & RNG) - 10%.
  • Roulette (Live casino & RNG) - 10%.
  • Baccarat (Live dealer & RNG) - 10%.
  • Blackjack (Live casino games& RNG) - 10%.
  • Wheel types of games (Live casino titles & RNG) - 50%.
  • Other casino titles including table games - 100%.
  • bets on odds less that 1.6 or ⅗ do not contribute to bonus playthrough.

Classification of Casumo casino bonus terms: Very Good, 87/100

Games at Casumo Casino New Zealand

Casino Games

Casumo Games Scores by Components:

  1. Software suppliers: 100/100
  2. Composition of the lobby: 33/100
  3. Demo-play: 50/100
  4. Other casino games: 100/100

Casumo Casino Software Suppliers

Casino game providers: The number of software providers is spectacular, so is the casino game collection - Microgaming, NetEnt, Evolution Gaming, Bally, Play'n GO, GreenTube, IGT (WagerWorks), WMS, NextGen Gaming, Barcrest Games, Novomatic, Quickspin, Thunderkick, Elk Studios, Quickfire, Sthlm Gaming, Oryx Gaming, Fuga Gaming, Pragmatic Play, Merkur Gaming, Lightning Box, Leander Games, Yggdrasil Gaming, 4ThePlayer, Red Tiger Gaming, Big Time Gaming, 2 By 2 Gaming, Push Gaming, Inspired, Pocket Games Soft, Gamomat, Red7 Mobile, Nolimit City, Stakelogic.

Conclusions: Casumo casino has a very good selection of games suppliers: Outstanding, 100/100.

Casumo Casino Composition of Lobby

  • To jump to the game lobby you must select a Game Browser option in the navigation manu on the left-hand side. This may be handy on a mobile version, but to our mind top navigation menu would be much more practical.
  • Lobby is organized well enough, but not perfect - search filters are quite limited; You can choose between Top Lists, Live Casino or seek by the name of the time in the game browser - once you start typing, you'll be offered best picks. You can also enter the name of game providers and full list of titles by the software developer will be on a display.
  • By the way, a good decision is to organise games in tabs by type, style, bonus features and so on (mostly slots though): Favourites, Popular, Casumo Jackpot Blizzard, New Games, Casumo Loves, Must Drop Jackpots, Megaways games, Jackpots, Tables games, Slingo, €1.000.000 - Drops & Wins

Conclusion: Casumo casino lobby composition score: Poor, 33/100.

Demo-Play Mode at Casumo Site

  • Demo play mode: available without registration, but with no basic features or data available;
  • Slots machine basic info is very comfortable to read.

Conclusion: Demo-play mode score: Mediocre, 50/100.

Other Games to Play at Site

There's a huge library of games Casumo offers to play to New Zealand gamblers. The choice is right for any type of player whether you prefer games like pokies games, jackpots, table games (Baccarat, Roulette, Blackjack, Casino Hold'em, Three Card Poker, Caribbean Stud Poker and Ultimate Texas Hold'em) or maybe something else.

Number of casino titles at Casumo:

  • Online Slots  - 2000+
  • Live casino games – 61
  • Table games - 44
  • Video Poker – 10

Live Casino Titles to Play at Casumo Site

Casumo offers a Live Casino titles assortment that will make New Zealand players real time and real money experience that most resembles the ambiance in land-based casinos. Thanks to perfectly organized streaming studios by Evolution Gaming and NetEnt and professional dealers the impression is intense. Casumo Live casino game lobby is home to live roulette, live blackjack and Money Wheels and live poker and also games like Deal or No Deal Live or Monopoly live - all accessible in the mobile version of the site.

Casumo live casino

Casumo Live casino lobby

Conclusion: Casumo casino games number score: Outstanding, 100/100.

Mobile Casino at Casumo

We noticed when preparing this review, Casumo full desktop version of the site looks as if it was totally made for mobile devices, taking into consideration the menu button in the top left corner instead of traditional top navigation menu or a side bar menu at least. The mobile version in the mobile browser app works just fine. It is quite easy to find titles, make a deposit or withdrawal or read the FAQ section.

The award-winning online gambling brand Casumo also encourages New Zealand players to download Casumo mobile app, available for Android and iOS. There is no Windows app option so far, but its not a big deal, you can always turn to a browser if you own a Windows phone.

The mobile casino gives access to the same game selection that one sees on a laptop - pokie machines, jackpots, table games and live dealer game offerings are right there.

Deposits and Withdrawals at Casumo Casino

Deposit and Withdrawal

  • Min deposit: $20.
  • You can make a deposit by using various payment methods: Bank Transfer, Neteller, Skrill, PaysafeCard casino, Visa, MasterCard, iDEAL, GiroPay, PugglePay, MuchBetter, Sofortuberweisung, CashtoCode, EcoPayz.
  • Casumo does not support cheques.
  • Payment methods to cashout: Bank Transfer, Neteller, Visa, Skrill, MuchBetter, EcoPayz.
  • Casumo online casino will carry out additional verification procedures for any payout amount exceeding one thousand Euro (€1000), and for cumulative deposits exceeding two thousand Euro (€2000), regardless of payment methods.
  • Withdrawal timeframes:
  • E-Wallets: 0-24 hours,
  • Credit / Debit Cards: 24-72 hours,
  • Bank Transfers: 24-72 hours,
  • Pending Time: up to 23 hours

Final Thoughts about Online Gambling at Casumo

Final thoughts casinoslots CasinoSlots team analyses gambling sites and publishes casino reviews so that our readers could find all the revelant and objective casino-related information on a single page with no need to scan through long casino terms, bonus restrictions and, what is more important, show Kiwi gamblers the true values of bonuses, so called free spins etc., unveil some hidden casino tricks that you can miss out.

This time here, we may say that Casumo definitely deserves to give it a try, especially if you like mobile casino gambling. Overall, Casumo showed itself as a nice and bright iGaming destination with attractive welcome enticement and regular activities (Tournaments, Reel races are quite often published).

There are some weak points like no instant live chat or phone support. But the great selection of pokie machines and other casino titles will make you forget about that for sure.

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Created by helena Online Casino Reviewer