Safe Gambling at SurfCasino
SurfCasino Gambling Rating Scores by Components:
- License power: 60/100
- Complaints and Dispute Resolution Procedure: 67/100.
- ADR Body Power: not specified.
- Responsible gaming policy: 100/100.
SurfCasino license
SurfCasino is owned and managed by Dama N.V., a company registered and established under the laws of Curacao. Dama N.V. is licensed and regulated by Antillephone N.V. (license no. 8048/JAZ2020-013). Dama N.V.’s registration number is 152125 and its registered address is Julianaplein 36, Willemstad, Curaçao. Strukin Ltd. is a subsidiary of Dama N.V., acting as an Agent on behalf of Dama N.V., registered in Cyprus with registered address Pavlov Nirvana & Aipeias, 4, ALPHA TOWER, Floor 1, Flat 11, 3021, Limassol, Cyprus, and registration number ΗΕ 407624.
SurfCasino complaints and dispute resolution
Complaints and Dispute Resolution Procedure:
- Pre-dispute complaints body: customer support department (email or live chat)
- Complaints final resolution timeline: undefined.
- Dispute process procedure: covered with no direct independent authorities mentioned.
SurfCasino ADR
Approved Alternative Dispute Resolution (ADR) Body: not specified.
SurfCasino casino responsible gaming
Responsible Gaming terms and rules: there is a purposeful page offering specific options and helpful links.
- Termination of the account (temporarily or permanently, contact Casino's support department to also stop receiving any promotional emails)
- Time-out (setting up cool-off periods)
- Self-exclusion for an indefinite period.
Reviewer notes: SurfCasino is protected by the Curacao license and treated under the laws of Curacao. Complaints resolution procedure is laid down in detail in Terms and Conditions, although no Alternative Dispute Resolution body was specified. Should any dispute still arise, players are encouged to file their claims with an independent bodies, gaming authority or licensor. SurfCasino is classified as Good by our classification, 76 out of 100.
Welcome Bonus at SurfCasino
Welcome Bonus Score: Very Good, 84/100.
SurfCasino Sign-up Bonus: 100% match bonus up to NZ$300 + 50 bonus spins with code DOA2.
Points by Components:
- Estimated bonus value to player: 80/100.
- Bonus wagering: 80/100.
- Free Spins: 87/100.
- Bonus Terms: 87/100.
Estimated value of SurfCasino first deposit bonus
- Match-up (Bonus Value): 100%
- Free Spins available: yes, 50 FS after min deposit of NZ$20 with DOA2 code.
- Bonus credited automatically: get your 1st 100% deposit bonus with code TUNA, 2nd 50% deposit bonus - code DOLPHIN, 3rd 50% deposit bonus - SHARK, 4th 100% deposit bonus - code WHALE
Classification of this casino bonus value to player: Good, 80/100
SurfCasino bonus wagering requirements
- Wagering requirements: 30 times
- Wagering base: bonus amount, deposit amount and spins, i.e. 30x(D+B).
SurfCasino deposit bonus wagering requirement is x30 the bonus and deposit amount. For example, if you deposit $10, then to withdraw a $10 bonus, players will have to wager $600. Classification of SurfCasino bonus wagering: Good, 80/100
SurfCasino Free Spins
- Online Slots offered for Free Spins: not specified.
- Max bet: NZ$5
- Wagering: 10x bonus with no max cashout.
Classification of SurfCasino Free Spins: Very Good, 87/100
SurfCasino Bonus Terms review
- Min deposit eligible to claim a welcome bonus: NZ$20
- Max bet (stake) when wagering: NZ$5.
Classification of SurfCasino bonus terms: Very Good, 87/100
Casino Games available at SurfCasino
Casino Games Score: Very good, 88/100
Casino Games Scores by Components:
- Software suppliers: 100/100
- Composition of the lobby: 100/100
- Demo Play Mode: 50/100
- Other casino games: 100/100
Slot Software Providers
Number of Slot Software Providers: is more than 20 (100 points out of 100).
Composition of lobby
- Slots filter by provider: yes
- Slots filter by popularity: yes
- Slots filter by alphabet: yes
Demo play mode
- Slots Play Free Mode: yes
- Demo play - basic game features and data available: no
Other Casino games
- Table Games available: yes
- Jackpot Slots available: yes
SurfCasino Deposit Methods
Casino Banking Score: Very Good, 87/100
Withdrawals time
- Withdrawal time (Bank Transfer): 1-3 banking days
- Withdrawals time (Visa and MasterCard): instantly
- Withdrawals timeframes (e-wallet): instantly
Withdrawal limit
Withdrawal limit: EUR5000 per 24 hours.
Withdrawal Pending Time
Pending time: 2 hours
