Casimba
Rating: 10/10
Software
  • Evolution Gaming,
  • Microgaming,
  • +6
Welcome Bonus 200% to $5000 + 50 Bonus Spins
Online Slots 600
Pros Winner: Best Casino in New Zealand. Casimba are certified and tracked for compliance. Withdrawal time has been verified to take less than 24 hours. Live chat is open 24/7.
Cons Instant Play is not available. Withdrawal pending period may take up to 48 hours.

Casimba Casino Review

Casimba Casino might be a fairly new online establishment but there’s no doubt that they have what it takes to reach the top of any player’s list when it comes to game variety, promotions and excellent service. Owned and managed by the famous Caddell Ltd. Casinos Group, Casimba Casino has quickly become a recommended online brand for players from around the world, including New Zealand.

They first opened their virtual doors in 2017, introducing a modern range of casino features with a layout that offers everything from animations to smooth menus for the ultimate gaming experience. In addition, they operate under strict licenses from the Malta Gaming Authority and the UK Gambling Commission, presenting a 100% fair, professional and secure online gaming destination.

Casimba Casino Bonuses

Casimba welcome promotion terms on first three (3) deposits:

  • 200% First Deposit Bonus to $5000 + 50 Bonus Spins
  • 50% Second Deposit Bonus + 50 Free Spins
  • 75% Third Deposit Bonus + 25 Free Spins

One of the advantages of joining Casimba Casino is their welcome bonus. Unlike other professional casinos catering to the same market, they give you the advantage of joining and activating 3 bonuses within the first 3 deposits. The best part of all, the bonuses don’t end there as they include opportunities to win international trips, claim loyalty points and much more!

Sign up (First Deposit) bonus

As part of the welcome bonus, you get to enable a first deposit bonus that offers up to NZ$5,000 with a 200% match-up. With this, you instantly triple your deposit value and that’s before you play any games. For example, with a minimum deposit of just NZ$20, you get NZ$40 as a bonus for an account total of NZ$60. Of course, you can claim a lot more or take full advantage with a deposit of NZ$2,500 for an account balance of NZ$7,500.

On top of it all, you get to win more bonus cash with 50 free spins on any NetEnt slot machine game and you’ll receive 500 loyalty points to get you started.

Sign up Bonus value to player

  • Bonus Spins value: $0.20 per spin
  • Total bonus spins value: $0.20 per spin x 50 spins = $10
  • Total sign up bonus value: 200% match of $20 + $10 in complimentary spins = $50, i.e. 2.5 times your minimum deposit of $20.

Deposit Bonus Terms

  • Minimum Deposit that will trigger Sign up bonus: NZ$20.
  • Max bet per per round during play though period: $5
  • Bonus + Winnings from Bonus Spins + Deposit: x35 wagering (playthrough).
  • Time to wager bonus: 30 days.
  • Time to wager bonus pins: 10 days.

The bonus uses the standard bonus structure: funds are locked from the moment of deposit until all wagering requirements are met, bets are made from both deposited and bonus funds and are contributing to the wagering requirements.

All winnings from the bonus spins are considered to be bonus money and will be converted to real money only after the initial bonus wagering requirements are met, unless stated otherwise.

The bonus terms and conditions are also straightforward, just like you would expect from a trustworthy online casino. Instead of hiding it away, the casino gives you all the details right beneath the bonus, including the wagering requirements of 35x that includes the free spin winnings, bonus value and deposit amount. The terms and conditions also include a maximum bet value of NZ$5 while wagering towards the bonus and that you have 30 days to complete wagering of bonus. Unused bonus spins expire after 10 days.

Restricted territories: as provided for in MGA license, including the USA, Australia, Belgium, France, Portugal, South Africa, etc.

The following countries are not eligible to play progressive jackpot games, and any winnings of any of the Jackpots will be voided: Azerbaijan, India, Japan, Malaysia, Qatar and Tunisia (Restricted Jackpot Territories).

Bonus Wagering

Contribution to Wagering Requirements by Game Type:

Game TypeWagering Requirements
*Slots100%
Table Games0% (no contribution)
Video Poker Games0% (no contribution)
Other0% (no contribution)
Jackpot Games (Progressives)0% (no contribution)
Scratchcards & Keno100%

 

Slot Machine Games that contribute 20% to playthrough: 

300 Shields, 300 Shields Extreme, Big Bad Wolf, Blood Suckers, Blood Suckers II, Dead or Alive, Jackpot 6000, Kings of Chicago, Lucky 8 Line, , Secrets of the stones Super Nudge 6000 and Victorious.

Slot Machine Games excluded from wagering:

9 Lions, Arcade Bomb, Astro Legends Lyra and Erion, Bandida, Beautiful Bones, Big500 Slot, Book of Gods, Boxo, Captain Cashfalls Treasures of the Deep, Castle Builder, Castle Builder II, Cloud Quest, Cool Buck - 5 Reel, Creepy Carnival, Crime Scene, Da Winci, Dancing on Ice, Dead or Alive II, Devil's Delight, Dr Electro, Dragons Myth, EggOMatic, Extra Chilli, Football Mania Deluxe, Forsaken Kingdom, Fruits Gone Wild, Gemix, Gunslinger Reloaded, Holy Diver, Hong Bao, Jewel Quest Riches, Kingmaker, Kraken Conquest, Larry the Leprechaun, Le Kaffee Bar, Leaders of the Free Spin World, Lucky Angler, Magic of Sahara, Mahjong 88, Midas Treasure, Pearls of India, Peek-a-Boo, Piggy Pirates, Pirates Plenty, Pirates Plenty Battle for Gold, Poker Dogs, Pride and Prey, Rage to Riches, Reel Heist, Reel Talent, Robin Hood, Sea Hunter, Spin Town, Subbuteo, The Lost Riches of Amazon, The Shadow Order, The Wish Master, Three Musketeers, Tomb Raider, Tomb Raider Secret of the Sword, Top Cup Day, Tower Quest, Triple Da Vince Diamonds, Untamed Giant Panda, Valkyries of Odin, Van Gogh, Viking Runecraft, Village People Macho Moves, White Rabbit, Wild Spartans, Wild Swarm, Zombie Hoard, Zombie Rush

Free Spins Bonus Terms

50 bonus spins on any of 170 NentEnt pokie games are available once you deposited at least $20 to your real money account. Bonus spins can be claimed within 24 hours after your deposit has been cleared and are available to play though during 10 days.

Bonus Spins Playthrough requirements: x35 your winnings amount.

Maximum winnings from Bonus spins is $20.

All winnings from the bonus spins are considered to be bonus money and will be converted to real money only after the initial bonus wagering requirements are met, unless stated otherwise.

Second and Third Deposit bonus Terms

The second and third deposit bonus might not be as big, but they still include huge advantages when you deposit. The second deposit bonus of 50% also includes 50 free spins, whether you make a minimum deposit of NZ$20 or claim the maximum bonus of NZ$1,000, these free spins present a huge advantage when it comes to additional cash in your account. The third deposit bonus of 75% delivers up to NZ$500 and includes 25 free spins, wrapping up the 125 free spin welcome bonus.

Online Casino Games

The casino bonuses might already have you excited, but with the gaming selection on offer, get ready to be impressed even more. The casino includes libraries from multiple developers, some of which have won multiple awards for best games through to the best mobile platforms. Therefore, as a member of Casimba Casino, you get a lot more than just a regular casino, instead, you get to experience the best of what online gaming has to offer.

To mention just a few of the developers included with the library, you get to full platform from Microgaming (153 games), Nyx Interactive (140 games), Genesis Gaming, Big Time Gaming, Aristocrat, Amaya Gaming, Lightning Box, NetEnt (170 games), Play'n'G0 (85 games) and much more. They have also selected specific developers to offer unique games for specific sections, such as the live dealer casino offering Evolution Gaming (16 games) among other developers.

The Range of Slots Games

There’s no doubt that Casimba Casino has all the slots games you could ever desire. Since they include big names such as NetEnt along with newer developers such as Stakelogic, you get a mix of excellent gaming features that combine the best gaming features with innovative themes and bonus features. The graphics in most games are simply breath-taking, offering 3D animations with each spin while the take behind the game unfolds to give you more than just great rewards.

It doesn’t matter what type of games you like as Casimba casino includes over 500 titles, starting with single line classics through to the biggest 5-reel slots with massive bonus features, some including up to 4 free spin bonuses and additional interactive bonus features. There are also many progressive jackpot games to choose from, which aren’t just any games, but includes some of the biggest jackpots in the world, including Mega Moolah from Microgaming and Mega Fortune from NetEnt.

Popular Microgaming pokies available at Casimba:

NetEnt Slots available:

The Table Games

To make things easy, the casino provides multiple categories that take you directly to the table games you want. At the top of the games page, you can choose from table, blackjack, roulette and poker, each offering only the games you want. For example, if you choose roulette, the casino only includes roulette games, but multiple variations, thanks to their range of software providers.

Each game delivers an exciting game opportunity with HD graphics and animations to make each move and round realistic. Since the casino features multiple variations of each game, you can enjoy all the side betting options you want while also discovering new game styles, rules and features to enhance your opportunities.

The Live Casino

If you’re a fan of games where you can see the dealer with a live streaming video, then the Casimba selection is sure to impress even more. The selection includes the library from Evolution Gaming and NetEnt, both award-winning game suppliers that are known for offering the most innovative and exciting game selections.

Whether you’re interested in standard game variations or you’d like to explore new game styles such as Common Draw Blackjack, the live casino at Casimba has everything you need and a lot more.

They include a number of unique games as well, offering new opportunities with Lightning Roulette and Dream Cater while still offering the basics for those who seek a straightforward game. All the games provide multiple betting options and table limits that are suitable for everyone from beginners through to the biggest high rollers.

Software

With the extensive range of casino software suppliers, you can count on an exciting range of games that never gets old. Most developers at Casimba Casino provides new titles monthly, offering new and exciting features with modern game opportunities. NetEnt and Microgaming and once again the stars of new games, but in no way should you underestimate the other suppliers as they make their way to be among the best.

Customer Support

The casino might be new, but since the beginning they’ve ensured all their features are up to date and that you have access to a dedicated support team that there whenever you need them. It’s possible to get in touch with eh team 24 hours a day via live chat, telephone and email directly from the website or on your mobile device. The support team is professional, fast and really helpful with anything from creating an account to making withdrawals.

Casimba Casino Deposits

Unlike most, Casimba Casino only provides the most popular banking methods that can keep up with their fast services and exceptional banking speeds. Therefore, you might not find all the banking options as with other casinos, but you’ll still be able to use the most popular options. To make a deposit, you need an account, which takes only a few minutes to complete. Once you’re logged in, head over to the banking page, choose a banking option and fill in the required details. The casino takes you through the steps to complete the payments, which is highly secured by SSL encryptions. Below are all the deposit and withdrawal methods they provide.

Payment methods accepted to deposit at Casimba:

  • Visa / MasterCard
  • Interac
  • PaySafecard
  • Skrill (do not qualify for bonus)
  • Neteller (do not qualify for bonus)

Transaction time for each payment method:

  • Skrill, Neteller: Immediate
  • Paysafecard: Immediate
  • Credit Cards: Immediate

Billing descriptors: Your credit card, debit card or e-wallet will be billed immediately after purchase. You need to contact Customer Support for queries regarding billing descriptors on your statements.

Casimba Casino Withdrawal Review

Before you are able to withdraw funds from Casimba, you will need to go through Verification checks.

Verification Checks include:

  • identity,
  • age,
  • place of residence and
  • proof of ownership for any payment methods used (including the source of your funds or wealth).

Casimba may withhold any withdrawal in instances where you have not complied with any of the conditions in this clause.

Withdrawal Timeline:

  • Once a withdrawal is requested, it will remain pending until cleared.
  • Withdrawal pending period: 24-48 hours.
  • Withdrawal timeline to bank account: 72 hours.
  • The minimum withdrawal: $20.
  • The maximum withdrawal amount: 5000.00 NZD Weekly.
  • The maximum payout amount in respect of any one bet or spin: $250,000. This figure does not include any potential Progressive Jackpot winnings

Withdrawal Terms:

  • To make a withdrawal, you must have made or make a minimum of one purchase in your lifetime with us and you have wagered at least once, in full, the deposited amount.
  •  If you win $100,000 or more, we reserve the right to divide the payout into ten instalments, paid as 10 per cent every month for 10 months until the full amount is paid out.

Overtall, the withdrawal process is even easier than a deposit. You would need to provide proof of address and ID, but only with the first withdrawal. As mentioned, the casino requires up to 48 hours to process payments, but in most cases, you can expect web wallet payments to clear within just a few hours.

Currencies

As you might have noticed by now, the casino is massive and caters to various international regions. Of course, this means they need to cover multiple currencies to give everyone the choice of playing in a currency of their choice. The options include:

  • New Zealand Dollar NZD
  • Canadian Dollar CAD
  • British Pound Sterling GBP
  • Swedish Kronor SEK
  • Euros EUR

Customer support

Casimba provides a chat facility to enable communication with the Customer Support Team. They may review and keep a record of all such content on the chat facility. Also, you can reach Casimba by email: [email protected]

Live Chat is available 24/7 and is really quick to respond. No phone support is provided.

Casimba Casino Trustworthiness

Casimba is legit and trustworthy online casino brand, so we may recommend it to players from New Zealand.

Casimba Licenses:

  • Malta Gaming Authority,
  • UK Gambling Commission.

Dispute Resolution and User complaints details

Complaints Procedure:

  • Customer Enquiry should be submitted to Customer Support through Live Chat.
  • If not resolved at this stage or you are not satisfied with the resolution, the matter may be referred to the Support Host's Team Leader.
  • Escalation: If you still remain dissatisfied, or if escalation to a Team Leader is not appropriate, the matter may be escalated to the Complaints Team, at which time your enquiry will be recorded as a “Complaint” Your case will be assigned a Case ID.
  • If you remain dissatisfied at this stage, you may further escalate your complaint to Alternative Dispute Resolution (ADR) entity.

ADR providers: eCOGRA or The Pogg.