Overall Rating Score of CasiGo by Casinoslots Editors:
- Licensing & Trustworthiness: Outstanding, 100/100.
- Welcome bonus score: Very Good, 85/100.
- Casino games: Very Good, 79/100.
- Casino Banking: Very Good, 82/100.
Reviewer note: CasiGo is a good online casino to play NZ customers. The strong points:
- Top-tier casino by Safety
- Exceptional selection of casino games
- Easy casino deposits and fast withdrawals
- generous bonus on you first 4 deposits
CasiGo Trustworthiness Score (Compound): Outstanding, 100/100.
CasiGo Trustworthiness Rating Scores by Components:
- License power: 100/100.
- Complaints and Dispute Resolution Procedure: 100/100.
- ADR Body Power: 100/100.
- Responsible gaming policy: 100/100.
CasiGo is licensed and regulated:
- in Great Britain by the UK Gambling Commission (acc. # 52894);
- by The Malta Gaming Authority under licence #MGA/B2C/370/2017 (issued 01/08/2018) for all other customers.
CasiGo complaints and dispute resolution
Complaints and Dispute Resolution Procedure:
- Pre-dispute complaints body: customer support team (Live Chat or email)
- Complaints final resolution timeline: 10 days.
- Dispute process procedure: specified in the CasinoGo’s Terms and Conditions section very accurately.
Approved Alternative Dispute Resolution (ADR) Body:
- eCOGRA : https://ecogra.org/forms/adr-dispute-step-1
- The POGG: https://thepogg.com/all-complaints/
- Alternatively, the dispute can be resolved through Online Dispute Resolution (ODR) platform at http://ec.europa.eu/consumers/odr/.
CasiGo responsible gaming
Responsible Gaming terms and rules: specified on a dedicated webpage including the tools to protect the player.
The features to handle compulsive gambling include:
- Self-imposed player limits (daily, weekly, monthly deposit limits)
- Time-out (take-a-break period - a temporary block from Website for a period of from 24 hours to 6 weeks)
- Account closure
- Reality check with access to the account history
- Methods to prevent minors gambling
- Sources to seek assistance if somebody is at risk
Reviewer notes: CasiGo is owned by White Hat Gaming Limited which is registered in accordance with Maltese law with registration no. C73232 whose business office is 85 St John Street, Valletta, VLT1165, Malta. White Hat Gaming is a company offering a a state-of-the-art platform founded in 2012. It is the parent company to an impressive number of casino brands like Captain Spins, Slotnite, Playzee, DreamVegas and many more. CasiGo is licensed both by UK Gambling Commission and MGA. Complaints resolution procedure is accurately presented in Terms and Conditions, Alternative Dispute Resolution bodies are ThePOGG and eCOGRA. Responsible Gaming policy is detailed very well, listing all the measures to take if you feel vulnerable.
Conclusions: CasiGo trustworthiness is classified as Outstanding, 100 of 100.
CasiGo Welcome Bonus Review
Welcome bonus score (Compound): Very Good, 85/100
CasiGo Welcome Bonus Scores by Components:
- Estimated bonus value to player: 90/100.
- Bonus wagering: 90/100.
- Free Spins: 80/100.
- Bonus Terms: 80/100.
Estimated value of CasiGo first deposit bonus
- First deposit value: 200% match bonus up to EUR200 + 100 Free Spins (Book od Dead)
- A minimum deposit to trigger the bonus: EUR20
- Bonus credited automatically: yes.
- Estimated value of 1st deposit (including Free Spins): EUR46.62
Reviewer Notes: With the deposit of EUR20 you will get EUR40 in matched bonus and 100 Extra Spins on Book of Dead by Play'n Go (RTP 96,21%). So the total estimated value of spins given a minimum stake value of EUR0.1 per spin is EUR9,62. Playthrough requirements for winnings from free spins is 35 times. Classification of CasiGo bonus value to player: Very good, 90/100
CasiGo bonus wagering requirements
- Wagering requirements: 35 times of money won with free spins.
Not all games contribute same way to wagering requirements:
- almost all Pokies contribute 100% towards WR
- following Pokies contribute 20% towards WR
- following games do not contribute to WR: 10 001 Nights, 9 Lions, Age of Conquest, Arcade Bomb, Astro Legends Lyra and Erion, Augustus, Balls of Fury, Bandida, Bank or Prank, Bar Slot, Beat the House, Beautiful Bones, Big Bounty Bill, Big500 Slot, Black Dragon, Black Horse, Black Horse Deluxe, Blazing Bull, Book of Gods, Boxo, Butterfly Lovers, Captain Cashfalls Treasures of the Deep, Casino On the House, Castle Builder, Castle Builder II, Cleopatra Plus, Cool Buck - 5 Reel, Creepy Carnival, Crystal Cavern, Da Winci, Dancing on Ice, Dead or Alive II, Diamond Blitz, Diamond King Jackpots, Diamond Mine All Action, Dr Electro, Dragons Myth, Dwarfs Gone Wild, Dynamite Riches, EggOMatic, Egypt King, Expendables Megaways, Extra Chilli, Extra Chilli, Fantastic Fireworks, Football Mania Deluxe, Forsaken Kingdom, Fort of Fortune, Fortunes of Egypt, FoxFire, Fruit Mania Deluxe, Fruits Gone Wild, Fruits Gone Wild Deluxe, Fruits Gone Wild Supreme, Gemix, Ghostbusters Plus, Goblins & Gemstones, Gods of Power, GoldenTsar, GROW, Hellcatraz, Heroes Hunt, Hexbreak3r, Holy Diver, Hong Bao, Hope Diamond, Hot 777 Deluxe, Icy Wilds, Incan Adventure, Irish Coins, Its Magic, Jewel Quest Riches, Joker's Riches 2, Kingmaker, Kraken Conquest, Larry the Leprechaun, Le Kaffee Bar, Leaders of the Free Spin World, Lil Devil, Lucky Angler, Lucky Cat, Lucky Fridays, Mad Monsters, Magic of Sahara, Mahjong 88, Marching Legions, Maya Gold, Midas Treasure, Monopoly Electric Wins, Monopoly Megaways, Monopoly Utility Trails, Mystery Express , Pearls of India, Peek-a-Boo, Piggy Pirates, Pirates Plenty, Pirates Plenty Battle for Gold, Pirates Quest, Poker Dogs, Power of Gods The Pantheon, Pride and Prey, Pyro Pixie, Rage to Riches, Reel Clash, Reel Heist, Reel Hero, Reel Talent, Relic Hunters and the Book of Faith, Riches of Babylon, Robin Hood, Rome the Golden Age, Scarab, Scudamores Super Stakes, Sea Hunter, Serengeti Kings, Serengeti Wilds , Slot Vegas MegaQuads, slottest, Sonic Reels, Spin Town, Spin-vention, Street Fighter 2: The World Warrior, Super Striker, Telly Reels, The Rise of Tzar - Empire Awakens, The Shadow Order, The Wish Master, Three Musketeers, Thundering Buffalo: Jackpot Dash, Tidal Riches, Tiki Tastic, Tomb Raider, Tomb Raider Secret of the Sword, Tower Quest, Triple Da Vince Diamonds, Untamed Giant Panda, Van Gogh, Viking Runecraft, Village People Macho Moves, Voodoo Reels, Well of Wishes, Wheel of Fortune On Tour , White Rabbit, Wild OClock, Wild Spartans, Wild Swarm, Wilderland, Zombie Hoard, Zombie Queen, Zombie Rush
- 100% contribution: Scratchcards & Keno
- 0% contribution:
- Jackpot Games (Progressives)
- Table Game
- Video Poker Games
- Other games
Classification of CasiGo bonus wagering: Very good, 90/100
CasiGo Free Spins bonus
- Online Slots offered for Free Spins: Book of Dead by Play'n Go.
- Rating of Online Slot Machines for Wagering Bonus Money: Low.
- Min bet size: EUR0.1.
- Spins are only valid for 10 days.
Classification of CasiGo Free Spins: Good, 80/100
CasiGo Bonus Terms review
- Minimum deposit: EUR20
- Max bet (stake) when wagering: EUR5.
- Time to wager bonus: 30 days.
Classification of CasiGo bonus terms: Good, 80/100
Reviewer notes: CasiGo has some interesting incentives for new players. Their welcome offer is a whole 4-tier bonus package as follows - everything you need to keep you rolling.
- Deposit 1: 200% match bonus up to €200 + 100 bonus spins
- Deposit 2: 50% match bonus up to €200 + 50 bonus spins
- Deposit 3: 75% match bonus up to €200 + 75 bonus spins
- Deposit 4: 125% match bonus up to €500 + 150 bonus spins
The casino also has daily promotions, offering match bonuses, bonus spins, so don't forget to check the eligibility for the deals as well in Promotion menu section.
CasiGo Games Score (Compound): Good, 79/100
CasiGo Games Scores by Components:
- Software suppliers: 100/100
- Composition of the lobby: 67/100
- Demo-play: 50/100
- Other casino games: 100/100
CasiGo software suppliers
Casino gaming software: CasiGo has a pretty remarkable number of game suppliers, so is the number and types of games available. There are more than 20 Software providers and games studios to partner with the casino operator to offer a total number of more than x2 1500 games.
Conclusions: CasiGo has a vast portfolio of games by a massive number of casino games suppliers: Outstanding, 100/100.
CasiGo composition of lobby
- Composition of lobby: lobby is organized quite well, though alphabet filter is missing which could be useful;
- Slot machine basic info is very comfortable to read;
- The design of the lobby is very clear and light to meet the user experience needs.
Conclusion: CasiGo games lobby composition score: Medium, 67/100.
- Demo play mode: available without registration, but with no basic features or data available;
Conclusion: Demo-play mode score: Medium, 50/100.
CasiGo other games:
Number of casino games at CasiGo: 1500+
- Online Pokies
- Jackpot games
- Live Casino
- Table games
- Video Poker
Conclusion: CasiGo games score: Outstanding, 100/100.
CasiGo Deposit & Withdrawal
Casino Banking Score: Very Good, 82/100.
- Min deposit: EUR20
- You can make a deposit by using Your debit or credit card, e-wallet, prepaid voucher or via a bank transfer.
- Withdrawal limit per week: (€5000)
- E-Wallets: 0-24 hours,
- Credit / Debit Cards: 1-2 days,
- Bank Transfers: can take up to 7 days
- Pending Time: 1 day